Help Center
Popular FAQ's:
Solitaire
Payments
- How do I make a deposit?
- Can I change my method of deposit?
- Can I use multiple payment methods on my account?
- How will the charge appear on my card/PayPal/Venmo statement?
- How do I request a withdrawal?
- How long does it take for me to get my withdrawal?
Account
- How do I register?
- Can I register more than one account?
- I no longer use the phone number I registered with. How can I log in?
- How do I log into my account?
- How do I change my nickname and avatar?
- Where can I see my achievements?
Gameplay
- What should I do if I experience a technical issue during my game?
- What happens to my entry fee if the tournament is suddenly interrupted?
- How to play?
- What does "Results Pending" mean?
- Are the decks in all tournaments solvable?
- How does the Time Bonus work?
General
- Why is there a Facebook icon next to some of my friends?
- What is the World Solitaire Championship (WSC)?
- What is a Qualifier Ticket for the WSC, and how is it used?
- How can I earn Qualifier Tickets for the WSC?
- What is a Miami Ticket for the WSC and how can I earn it?
- Can I Earn More than One Miami Ticket for the WSC?
Offers
Cards
- What are seasonal cards?
- How can I get seasonal cards?
- What are the ‘Rarity Levels’ of the seasonal cards?
- Where can I see my collected seasonal cards?
- Why should I collect seasonal cards?
- What are my chances of winning a card pack from playing a tournament?
Clubs
- What is the Clubs feature?
- How do I create a Club?
- How do I join a Club?
- Why is the Clubs feature locked for me?
- What are the different Club settings?
- Who is the Leader of the Club?
Towns
- What is Towns?
- How can I build my Town?
- How to earn Gold Nuggets?
- How do I complete a Town?
- Why do some tiles look like a construction site?
- Where can I find my Town?
Missions
- What are Missions?
- What is the Weekly Mission Bar?
- What are Arrows, and how can I get more?
- Where can I see my current Missions?
- How do I know I've completed a mission?
- When do I get new Missions?